About Al-Shafai Travel Agency

Al-Shafai Travel & Tourism Agency got the license from ministry of Saudi civil aviation and IATA in the year 1988. Al-Shafai Travel Agency is a smart and one of the leading Travel agency in Saudi Arabia, providing information, pricing, availability and booking facility for air travel, Hotels, Transfers, Tours and Cruise across 5000 large cities and small rural areas around the globe. As an online Travel Agency, Al-Shafai .com acts as a complete tour planner for travelers and is a one-stop shop for every travel need.

Al Shafai’s multi-language customer service center enables business and leisure travelers to make well-informed and cost effective bookings 24 hours, 365 days a year, through its online booking engine and call center support. The air ticket bookings on the user-friendly website give out the cheapest rates available in real time.

As one of the largest consolidator of hotels, Al-Shafai provides room booking facility in over 500 domestic hotels in Saudi Arabia .Al-Shafai also has international tie-ups with major consolidators for over 50,000 hotels & resorts across the world.

The prices are highly competitive and booking rates are available at the lowest rates in real time. Al-Shafai provides hundreds of holiday packages to its customers that include best deals and rates across the globe.

Since its inception, to facilitate individuals & families as well as Corporate Clients in planning trips of all nature. Al-Shafai.com has created a niche for itself in the industry, in its ongoing endeavor to increase customer touch points.

Al-Shafai Travel Values

We, at Al Shafai Travel, abide by our company’s core values in our every endeavor. It is these values that have taken us where we have been and will take us where we are going!

Excellence

We must strive for excellence in whatever we do. Focus on continuous improvement in interactions with people, efficiency of processes, and the wellbeing of the organization.

Customer Centricity

We must maintain focus on our customers, both internal & external, by giving them priority. Strive to exceed their expectations in terms of the value and quality delivered.

Integrity

We must ensure consistency between our words and actions, always delivering what we commit. We can thereby maintain transparency, trust and accountability.

Accountability

We must feel responsible and accountable for the commitments we make and the quality of the results we deliver to all our stakeholders.

Innovation

We must continually apply intelligence, reason and technology to our work and environment. This will allow us to take informed risks and champion new ideas to improve our business as well as the community.

Teamwork

We must foster an environment wherein we can efficiently utilize the abilities of all team members to achieve goals. We should work on the premises that the whole is greater than the sum of the parts.

Fun@Work

We must create and maintain an atmosphere of fun while at work, making work a happy place we can all look forward to.

Passion for Winning

We must have a "can do" attitude, not take "no" for an answer and believe that nothing is impossible. This will allow us to work relentlessly toward achieving our goals and honoring our commitments.

Respect for People

We must give everyone, with whom we interact, respect and consideration.